PRIVACY POLICY - JOJOSH MEDIA

 PRIVACY POLICY

Last Updated: December 2024

INTRODUCTION:

JOJOSH Media ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").

INFORMATION WE COLLECT:

When you use our App to request a quote or contact us, we may collect the following information:

• Name: To personalize our communication with you

• Email Address: To respond to your inquiries and send you information about our services

• Phone Number (Optional): To contact you regarding your service requests

• Service Inquiry Details: Information about the services you're interested in

• Message/Requirements: Any additional information you provide in your inquiry

We do not collect any sensitive personal information such as financial data, location data, or device identifiers beyond what is necessary for the App's functionality.

HOW WE USE YOUR INFORMATION:

We use the information we collect to:

• Respond to your service inquiries and quote requests

• Provide customer support and communicate with you about our services

• Improve our services and user experience

• Send you relevant information about our services (only if you have requested it)

We do not use your information for marketing purposes without your explicit consent.

DATA SHARING AND DISCLOSURE:

We do not share, sell, trade, or rent your personal information to third parties. Your information is used solely for the purpose of responding to your inquiries and providing our services.

We may disclose your information only in the following circumstances:

• If required by law or legal process

• To protect our rights, property, or safety, or that of our users

• With your explicit consent

DATA STORAGE AND SECURITY:

Your information is transmitted securely when you submit a quote request through our App. We use standard email protocols to send your inquiry to our business email address (jojoshiinfo@gmail.com).

While we strive to protect your personal information, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

DATA RETENTION:

We retain your inquiry data for customer service purposes and to respond to your requests. We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

YOUR RIGHTS:

You have the right to:

• Request access to the personal information we hold about you

• Request correction of any inaccurate or incomplete information

• Request deletion of your personal information

• Withdraw consent for data processing (where applicable)

To exercise any of these rights, please contact us using the information provided below.

THIRD-PARTY SERVICES:

Our App uses standard Android email intents to send your quote requests. When you choose to send an email through your device's email app, you are subject to that email provider's privacy policy. We do not control or assume responsibility for the privacy practices of third-party email applications.

CHILDREN'S PRIVACY:

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

CHANGES TO THIS PRIVACY POLICY:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

CONTACT US:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: jojoshiinfo@gmail.com

We will respond to your inquiry within a reasonable timeframe.